Hospitality as an industry has several features which make it unique in the world of employment. Hours are irregular, scope of work can be huge, health and safety issues are paramount, employee personality and background vary, and turnover is often very high. For those reasons, mobile training for hospitality is the ideal way to approach all training and onboarding in the industry.
Compliance training is essentially the process of educating new and existing employees on rules, regulations and policies that apply to their job responsibilities and presence onsite.
Managers in the hospitality industry have difficult challenges to meet when it comes to: employee retention, training, and meeting high health and safety standards. The high turnover rate of employees and other factors we'll discuss, contribute to these overall challenges. In order to gain insight into this, let's discuss 4 factors showing the importance of health and safety training in the hospitality industry.
With the recent changes in the Health and Safety at Work Act getting a bit of news lately, we thought we should take a good look at the implications of Health & Safety Act changes for the hospitality industry.
When you think of training, the LCQ or other NZQA certificates may come to mind, but what about compliance training, staff induction or health and safety? This sort of training is crucial to the successful running of your business and doesn’t have to be expensive - in fact can end up saving you time and money. Hospitality NZ have partnered with Intuto to help New Zealand business' achieve this at an affordable price.
It's no secret that proper training in hospitality is important - it's how you do it that makes the real difference. Converting your training to online content frees up a lot of time, space, and money. We all know how important training is but why should you use online training in the hospitality industry?
In an ideal world, every employee would be productive and happy, would recruit more productive and happy employees for you, and would never want to leave their jobs. Unfortunately, reality is not so ideal. Employee turnover in the hospitality industry is an enormous problem; a 2015 Deloitte study found that turnover can be as high as 31% for restaurant and hotel employees. That's a staggering figure!