Engaging with new employees needs to be at the forefront of your hiring process. It is hard enough to retain top-tier talent in a competitive job market as it is, so making new hires feel at home is of paramount importance. The most effective way to do this is to put together a comprehensive onboarding plan for them to get acquainted with. This is the quickest way to get new hires up to speed on all of the important things, such as procedural and operational practices, as well as the smaller things that have a big impact on morale and productivity such as office culture.
Training managers used to (and still do) dream of an easier and more effective way to build and conduct compliance training. Well, their dreams have now come true with an innovative solution called Intuto! To help explain, let's look at 3 great features you can use to help easily build online compliance training with Intuto.
With the recent changes in the Health and Safety at Work Act getting a bit of news lately, we thought we should take a good look at the implications of Health & Safety Act changes for the hospitality industry.
Intuto was designed to make online training simple and affordable for small to medium sized businesses. We want to help you deliver content to your staff to educate your workforce and enable a more professional, safer experience to your customers.
When you think of training, the LCQ or other NZQA certificates may come to mind, but what about compliance training, staff induction or health and safety? This sort of training is crucial to the successful running of your business and doesn’t have to be expensive - in fact can end up saving you time and money. Hospitality NZ have partnered with Intuto to help New Zealand business' achieve this at an affordable price.
An employee handbook is a requirement for any business, even small to medium, informal companies. While you're not legally obligated to create one, having all the rules written in one place and going over them with each new employee can help reduce misunderstandings -- and even lawsuits -- if there's a problem in the future.
It's no secret that proper training in hospitality is important - it's how you do it that makes the real difference. Converting your training to online content frees up a lot of time, space, and money. We all know how important training is but why should you use online training in the hospitality industry?
New employees are most likely to leave a company within 18 months of tenure, and 90% of new hires decide within the first 6 months on the job whether or not they are going to stay with the organisation, according to a recent article by the AICPA. Not only that, but the 500 largest companies are currently facing a talent crisis, likely losing 50% of their senior level managers in the next 5 years.
In an ideal world, every employee would be productive and happy, would recruit more productive and happy employees for you, and would never want to leave their jobs. Unfortunately, reality is not so ideal. Employee turnover in the hospitality industry is an enormous problem; a 2015 Deloitte study found that turnover can be as high as 31% for restaurant and hotel employees. That's a staggering figure!