Sub-processors
Introduction
To keep your LMS humming and your learning safe, Intuto Limited (“Intuto”) uses external service providers, known as data processors or “Sub-processors,” who may access certain personal information to deliver our services.
This page is your single source of truth for the identity, location, role, and the specific data accessed by each Sub-processor we use.
Terms used here but not defined are outlined in our Terms of Service or your Data Processing Agreement (DPA).
How We Protect Your Information
We take the privacy and security of your personal data seriously. We only share information securely and only when strictly necessary. Intuto requires that all third-party Sub-processors meet the requirements and obligations under the GDPR, as well as the relevant local authority requirements (NZ).
Infrastructure Sub-processors – Service Data Storage
These organisations are responsible for securely hosting and storing the Intuto Service Data, which includes all customer information, content, and learning records.
| Entity Name | Purpose | Entity Country | Data Categories Accessed |
| Microsoft Corporation (Azure) | Primary Cloud Service Provider and Hosting | United States | All Customer Data, User IDs, Names, Emails, Usage Logs, Content. |
| Google Inc. | Cloud Service Provider (Ancillary Services) | United States | User IDs, Names, Emails, Usage Logs. |
Service Specific Sub-processors
We work with the following third-parties to provide essential functions and features within the Intuto Service (e.g., communication, compliance).
| Entity Name | Purpose | Entity Country | Data Categories Accessed |
| Datadog | System Logging and Performance Monitoring | Australia | Usage Data, IP Addresses, User IDs, System Event Logs. |
| Drata | SOC 2 Compliance Monitoring and Auditing | United States | Audit Logs, User IDs, Names, Access Data. |
| Mandril, Inc | Cloud-based Email Notification Services | United States | User Emails, Notification Content. |
| Mailchimp, Inc | Cloud-based Email Notification Services | United States | User Emails, Communication Preferences. |
Billing and Financial Sub-processors
These providers handle the processing of payments and financial record-keeping.
| Entity Name | Purpose | Entity Country | Data Categories Accessed |
| Stripe, Inc. | Payment Processing | United States | Name, Email, Billing Address, Transaction Details, Payment Tokens. |
| Xero Limited | Accounting and Billing Record Keeping | Australia | Name, Email, Billing Address, Transaction Details. |
Customer Success and Development Support
| Entity Name | Purpose | Entity Country | Data Categories Accessed |
| HubSpot | Customer Relationship Management (CRM) and Support | United States | CRM Data, Support Ticket Data, User IDs, Names, Emails. |
| Jira (Atlassian) | Development Planning and Ticketing | United States | User IDs, Names, Emails (for specific bug reports/feature requests). |
Optional Integrations
Intuto offers integrations with various third-party platforms (like Membes, Engage, and others). These partners are not Sub-processors; they are services that you, the customer, choose to engage with directly.
When you enable an integration, you are directing Intuto to securely transfer your data to that partner. The privacy of data handled by the partner is governed by your agreement and their own privacy policy.
You can view our full list of available integrations here: Intuto Integrations.
Changes and Updates
As Intuto grows and evolves, the third-parties and sub-processors we engage with may also change. We are committed to transparency:
We will promptly update this page following any changes to our Sub-processors and notify the account owner via email once the update is live.