Your Partner From Day One, and Every Day After

A successful launch is just the beginning. Discover our seamless implementation process and our commitment to providing world-class, ongoing support to ensure your association thrives.

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We're Not Just a Software Vendor. We're an Extension of Your Team.

 

For 25 years, Intuto has been more than just a software provider; we've been a dedicated learning partner to our clients. We've spent that time refining our support processes to ensure your success. We know that choosing a new technology partner can be daunting, and you need to be confident that you'll be supported long after the contract is signed. At Intuto, our entire approach is built on this foundation of partnership.
 

"By supporting over 250,000 learners every year for over 25 years, you can rest assured our support systems are robust and scalable."

Richard Warren, Founder, Intuto

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Your Seamless Implementation Journey

Step 1: Kick-off & Planning

It all starts with a conversation. Your dedicated implementation specialist will meet with your team to understand your unique goals, map out your content, and establish a clear project plan with key milestones. We leave nothing to chance.

Step 2: Site Setup & Branding

We do the heavy lifting. Our team will configure your Intuto site, apply your branding for a seamless look and feel, and help you structure your course catalog. We'll handle the technical setup so you can focus on the strategy.

Step 3: Hands-On Team Training

We empower your team to be confident users of the platform. We provide live, personalized training sessions tailored to your specific needs, ensuring everyone from your content creators to your administrators knows exactly how to make the most of Intuto.

Step 4: Go-Live & Review

Launch day is just a milestone, not a finish line. We'll be right there with you to ensure a smooth transition. After you go live, we'll schedule a post-launch review to check in, answer any questions, and make sure you're on a firm path to success.

Reliable Technology, Responsive Support

Our relationship continues long after your launch. Our experienced team supports over 2 million course enrollments every year, so you can be confident our platform and processes are battle-tested and built to scale. We provide multiple channels of support and transparent monitoring to ensure your questions are answered quickly and you have full confidence in our systems.

A Platform You Can Depend On

We understand that your learning platform must be available whenever your members need it. That’s why our team monitors the Intuto LMS 24/7 to ensure performance and security. We are proud of our historical 99.5% uptime, and for complete transparency, you can view our live system status at any time.

View our Live Status Page

Fast, Friendly, and Effective

Have a question or need a hand? Our New Zealand-based support team is here to help. Reach out via phone or email for prompt service from a real person who understands the platform. Our goal is to provide an initial response to all support tickets within four business hours, ensuring you get the help you need, when you need it.

Answers at Your Fingertips, 24/7

For quick, self-service help, our comprehensive online knowledge base is available anytime. Find step-by-step guides, video tutorials, and best-practice articles to help you solve common challenges independently.

View our Knowledge base

We're Invested in Your Growth

We proactively check in with our clients to share new features, offer strategic advice, and ensure you're achieving your goals. We're always thinking about how we can help you get more value from the platform.

Don't Just Take Our Word For It

"From my perspective, it was painless for me. Intuto did the work and did a really great job. Right from the first connection we had it was a positive experience. That means a lot to me when I'm trying to find a provider. Can I communicate with them? Can we speak the same language?"

- CEO, Speech Therapists Association
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Ready for a Partnership That Puts You First?

Let's talk about how our implementation and support process can help your association achieve its goals with confidence. Schedule a call today to learn more.

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