There is no doubt that 2020 was a year that changed how people interact in many facets of life. One of those is the delivery of training. Technology supported training is nothing new. Online learning and before that computer aided learning (in one form or another) has been around since the 80s but it’s only been in the last decade or so that mobile devices, ubiquitous high speed internet and online software has put this sort of technology within reach of most business.
Associations have access to more tools than ever before. Whether you're an association for writers, builders, doctors, or anyone else, you have to consider what tools you're using – and what tools you're offering your members.