Embracing Digital Transformation for Association Success
Modern technology is essential for all modern businesses and organisations.
6 min read
AJ Sallis
:
May 9, 2025 5:00:00 AM
As associations seek to diversify revenue streams and enhance member value, educational offerings have become an increasingly critical component of their service portfolios. Recent data indicates that non-dues revenue accounts for 55% of trade associations' income and 70% for professional associations' revenue [9].
In just a matter of months, the number of association executives using AI has grown from 8% to 58% [2], signaling a significant shift in how associations operate and deliver value. By creating a virtual AI "education manager" assistant, associations can transform their educational programming while generating substantial non-dues revenue and deepening member engagement.
Traditional approaches to association education often face challenges. Limited resources for content development, difficulty tailoring learning experiences, and struggles to keep pace with rapidly evolving industry knowledge. An AI education manager can address these challenges by providing on-demand expertise, targeted learning recommendations, and scalable content development-all without increasing staff workload.
As your members increasingly seek personalised and flexible educational experiences, AI rises to meet their expectations. This powerful technology holds many benefits for association management that extend beyond just operational efficiency [2].
If you already have an Education Manager in place, even better. Use your AI Education Manager as a buddy and assistant for them to bounce ideas off.
A well-implemented AI education manager can significantly impact your revenue streams. By helping curate and develop educational content that members value, associations can create premium offerings that both members and non-members are willing to pay for [9].
The Association Academy, for example, helps associations "close their non-dues revenue gap" with no setup costs - offering a ready-to-go library of online learning modules while allowing associations to earn a percentage of revenue from every paid course member’s purchase [8].
AI can transform how associations deliver educational content by tailoring experiences to individual members' needs:
AI education managers can evaluate member data, industry trends, and learning outcomes to provide data-driven insights for strategic decision-making:
As Oscar Cerezales, Chief Strategy Officer at MCI Group, notes: "AI can shorten the development time required to create, track and monetise new products and services for association communities, allowing associations to focus on providing tangible value to members rather than getting bogged down in manual tasks." [10]
Creating educational content traditionally requires significant time and subject-matter expertise. An AI education manager can:
Building an effective AI education manager doesn't require coding expertise. Several platforms now offer no-code solutions for creating custom AI assistants. Here's how to get started:
While platforms like OpenAI's ChatGPT (with a Plus subscription) and You.com offer user-friendly interfaces for creating custom AI assistants [20], consider how the solution will integrate with your existing systems, particularly your Learning Management System (LMS).
Before building, clearly define what educational functions your AI assistant will perform:
Your AI education manager needs context about your industry, member needs, and educational programming:
An AI education manager can rapidly generate content ideas, course outlines, and learning materials tailored to your members' needs. This capability allows associations to scale their educational offerings without proportionally increasing staff workload [4].
By assessing member profiles, engagement history, and learning preferences, your AI assistant can recommend tailored learning paths that guide members through a progression of courses and resources, increasing completion rates and knowledge retention [7].
Your AI education manager can analyse industry trends, member feedback, and learning outcomes to suggest strategic priorities for your education programs, helping board members make informed decisions about educational investments [3].
Start with a focused application rather than attempting to replace your entire education function at once. Allow members to provide feedback on AI-generated content and recommendations, maintaining human oversight of all materials before they reach your audience.
Most importantly, view your AI education manager as a collaborative tool that empowers your team rather than replaces human expertise. The combination of AI efficiency with your staff's industry knowledge and relationship-building skills creates the most powerful educational experience for your members.
Creating a virtual AI education manager represents a significant opportunity for associations to transform their educational offerings while generating sustainable non-dues revenue. By leveraging AI for tailored learning experiences, strategic planning, and content development, associations can enhance member value while efficiently managing operational resources.
As competition for professional development continues to intensify, associations that embrace AI-powered education will be positioned to lead their industries and provide unparalleled value to their members.
The technology is readily accessible-the question is no longer whether your association should implement an AI education manager, but how quickly you can begin capturing its benefits for your members and your organisation's financial sustainability.
[1] Sidecar | Your AI Learning Journey Starts Here. https://sidecar.ai
[2] 5 Reasons AI Is The Future of Association Learning https://amrms.com/ai-the-future-of-association-learning/
[3] The Role of AI in Transforming Strategic Planning Processes | TSI https://www.thestrategyinstitute.org/insights/the-role-of-ai-in-transforming-strategic-planning-processes
[4] Leading the way in AI Content Orchestration for Enterprises | Contents https://www.contents.com
[5] Step-by-Step Instructions for Making a Custom AI Assistant Using ... https://pureai.com/articles/2024/01/25/create-gpt.aspx
[6] 4 Ways - How LMS Integration Benefits Your Association - MapleLMS https://www.maplelms.com/blog/lms-integration/lms-integration-benefits-your-association/
[7] 60 best AI prompts for teachers in 2025 | The Jotform Blog https://www.jotform.com/ai/agents/ai-prompts-for-teachers/
[8] The Association Academy - Intuto https://www.intuto.com/solutions/the-association-academy
[9] Unlocking Non-Dues Revenue: How Online Education Can ... - Intuto https://www.intuto.com/blog/unlocking-non-dues-revenue-how-online-education-can-transform-your-association
[10] How AI is driving efficiency, value and growth for associations - MCI https://www.wearemci.com/en/insights/how-ai-is-driving-efficiency-value-and-growth-for-associations
[11] [PDF] list-of-case-studies-using-ai-to-promote-education-for-sustainable ... https://www.qaa.ac.uk/docs/qaa/members/list-of-case-studies-using-ai-to-promote-education-for-sustainable-development-esd-and-widen-access-to-digital-skills.pdf?sfvrsn=74f7bc81_6
[12] AIIM - The Association for Intelligent Information Management https://www.aiim.org
[13] How to Create an AI Assistant with ChatGPT 4.0 - Inita https://inita.com/blog/how-to-create-an-ai-assistant-with-chatgpt-4-0/
[14] 18 non-dues revenue ideas associations can use to increase profit https://www.arlo.co/blog/non-dues-revenue-ideas-associations
[15] International Artificial Intelligence in Education Society (IAIED) https://iaied.org/about
[16] How to Build Your Own AI Assistant - Harvard Business Review https://hbr.org/2025/03/how-to-build-your-own-ai-assistant
[17] AI Institutes Virtual Organization https://aiinstitutes.org
[18] Create ChatGPT Assistants The Easy Way with Assistants API https://www.youtube.com/watch?v=cJi1IcFtDo8
[19] TeachAI Community https://www.teachai.org/community
[20] Two ways you can build custom AI assistants with GPT-4o - ZDNet https://www.zdnet.com/article/two-ways-you-can-build-custom-ai-assistants-with-gpt-4o-and-one-is-free/
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