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Hannah Warren

Oct 14, 2021

Online Learning NZ: How Intuto leads the way!


Who is Intuto?

Intuto is an independent New Zealand-based online learning platform, with a long history of providing the highest quality e-learning system supported by excellent customer service. We are based in Auckland, and have our HQ in Birkenhead, just a few kilometres from the CBD.

We are privately owned and, while the majority of our team is based in our Auckland office, we have remote workers that operate from elsewhere in New Zealand, Sydney, Canada, the UK and the USA.

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Our story

Intuto is a key player in the online learning delivery industry in New Zealand. The company was founded in 2000, and Intuto went on to develop the first large-scale, blended learning programme in conjunction with a number of polytechnics nationwide. At its height, the programme delivered more than 60,000 courses to more than 300,000 learners. 

The success of this programme led to the formation of a relationship in 2008 with Cambridge English, a department of Cambridge University, to develop the first official IELTS test preparation online learning courses. Even now, 13 years later that relationship continues to evolve and the university’s latest e-learning courses are all hosted on Intuto and delivered through more than 200 agents and resellers around the world.

“We’ve been doing this for almost 20 years, and we support more than 150,000 learners every year,” says CEO and founder Richard Warren. 

“Many of our clients are based in New Zealand or Australia, though we also have a strong client base internationally, and they appreciate that we’re based locally and have their best interests at heart. We do everything we can – in terms of systems and customer service – to stay ahead of the curve and make sure we deliver maximum value to our customers.”

Online learning in New Zealand today

Since Intuto’s inception, mobile technology and internet speeds have improved immeasurably, and, as they have, the awareness of and interest in e-learning has exploded.

Organisations wanted the capacity for course development, deployment and reporting in a single mobile-ready platform that didn't require specialist skills to operate. They also wanted a simple pricing structure and the flexibility to add as many users and courses as necessary.

With a bit of number 8 wire and Kiwi ingenuity, Intuto developed the tools, materials and processes that allowed high quality courses to be delivered to learners in a range of different industries. No longer only used by education institutions, online education has expanded into all areas of life and Intuto now engages with organisations of all sizes across all industries.
From solo professional trainers wanting to extend their client base through to industry peak bodies rolling out national programmes such as the FGC’s Safe-in-Store Pass, Intuto provides an affordable, simple and easy to use online learning solution that has customer service as its focus at all times.

Changing the online learning paradigm

The team at Intuto is very customer-centric and ultimately, all decisions are made with the customer in mind. We proactively seek feedback from customers; we’re always looking at ways to improve their experience using Intuto; and we think carefully about how changes are going to impact them. We know that personalisation and taking the time to really get to know our customers, leads to successful implementations and ensures that we can help them deliver on their e-learning goals.

Intuto is built on a solid foundation of a holistic approach to online learning. The pillars of our foundation are:

  1. Excellence in customer service from the first point of contact throughout the lifetime of the relationship.
  2. A wrap-around online learning production service that can create courses from scratch under direction or load existing training materials to make them interactive and engaging.
  3. A modern, easy-to-use system that works across all devices, be it hand held, laptop or desktop.
    To find out more about who we are and how we can help you, get in touch today.

To find out more about who we are and how we can help you, try a free trial and see if we are the right fit for you! 

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