There is a small cafe located in the heart of Toronto’s Kensington Market, set up in a quaint home painted a blaze of turquoise, that reminds me of the joy of eating out. Not only does Fika serve wonderful food and a superb elderflower rose water lemonade (I'm not a great coffee drinker) but it fills more than your hunger for sustenance. It fills your hunger for delight. It is quite simply worth the 'cost of admission'. Money well spent.
Experts in the industry are concerned that a fear of the consequences of failing to obey the law to the letter means that businesses are only aiming to meet the minimum Health and Safety requirements. Focusing on the benefits to everyone of a holistic Health and Safety Culture in the workplace would be a better goal.
Compliance training is essentially the process of educating new and existing employees on rules, regulations and policies that apply to their job responsibilities and presence onsite.
Managers in the hospitality industry have difficult challenges to meet when it comes to employee retention, training, meeting high health and safety standards, and developing a good safety culture. The high turnover rate of employees and other factors we'll discuss, contribute to these overall challenges. In order to gain insight into this, let's discuss 4 factors showing the importance of health and safety training in the hospitality industry.
Training managers used to (and still do) dream of an easier and more effective way to build and conduct compliance training. Well, their dreams have now come true with an innovative solution called Intuto! To help explain, let's look at 3 great features you can use to help easily build online compliance training with Intuto.
Intuto was designed to make online training simple and affordable for small to medium sized businesses. We want to help you deliver content to your staff to educate your workforce and enable a more professional, safer experience to your customers.
When you think of training, the LCQ or other NZQA certificates may come to mind, but what about compliance training, staff induction or health and safety? This sort of training is crucial to the successful running of your business and doesn’t have to be expensive - in fact can end up saving you time and money. Hospitality NZ have partnered with Intuto to help New Zealand business' achieve this at an affordable price.
New employees are most likely to leave a company within 18 months of tenure, and 90% of new hires decide within the first 6 months on the job whether or not they are going to stay with the organisation, according to a recent article by the AICPA. Not only that, but the 500 largest companies are currently facing a talent crisis, likely losing 50% of their senior level managers in the next 5 years.
In an ideal world, every employee would be productive and happy, would recruit more productive and happy employees for you, and would never want to leave their jobs. Unfortunately, reality is not so ideal. Employee turnover in the hospitality industry is an enormous problem; a 2015 Deloitte study found that turnover can be as high as 31% for restaurant and hotel employees. That's a staggering figure!